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Ribbon Cutting PDF Print E-mail

Small business owners, Luisa Buehler and Michelle Binks, hosted a business breakfast. Buehler and Binks own businesses whose core services in the field of Staffing and HR compliment each other.  Since both companies are chamber members, the Downers Grove chamber celebrated the business owners’ collaborative services with an official ribbon cutting.

PHOTOGRAPHS BY CHRIS JOHN

 
THE SLIPPERY SLOPE OF EXEMPTION STATUS PDF Print E-mail

As companies begin to experience an up-tick in business they resign themselves to the probability of adding staff.
Immediate questions arise:
Is the increase in growth sustainable?
Do I need a person full time or part time?
Can I find a good person willing to work part time?
Can I engage an independent contractor?
Will they be exempt or non-exempt from overtime pay?
 
These are all critical questions but the last one plays havoc with employers who incorrectly classify their employees. When in doubt, the best course of action is to verify your classification by checking the Fair Labor Standards Act. 
 
The litmus test of correct classification is criteria that must be met. One of the criterions scrutinized is the “DUTIES TEST”. 
It is the measurable performance of the job duties that matters for classification. Which of these titles would carry an exemption?
 
EXECUTIVE, ADMINISTRATIVE, LEARNED PROFESSIONAL, CREATIVE PROFESSIONAL, COMPUTER, or OUTSIDE SALES.
 
It depends on the employee’s primary duty.
 
The Executive Exemption is based on the management of an enterprise or a recognized department or subdivision which involves regular direction of work of two or more other employees.
This person also has authority to hire or fire or their recommendation to hire, fire, promote other employees is given particular weight.
 
The Administrative Exemption (often misclassified) is based on performing office work directly related to the management or general business operation of the employer’s customers. This person also must be in a position to exercise discretion and independent judgment with respect to matters of significance.
 
The Learned Professional Exemption relates to performing work requiring advanced knowledge in a field of science or learning customarily acquired by a prolonged course of specialized intellectual instruction.
 
The Creative Professional Exemption relates to performing work requiring invention, imagination, originality, or talent in a recognized field of artistic or creative endeavor.
 
The Computer Exemption involves one of the below:
A. Application of systems analysis techniques and procedures including consulting with users to determine hardware, software, or system functional applications: OR
B. Design, development documentation, analysis, creation, testing, or modification of computer systems or program including prototypes based on and related to user of system design specifications: OR
C. Design, documentation, testing, creation, or modification of computer programs related to machine operating systems: OR
D. A combination of duties described in (A), (B),and (C) providing the performance of which requires the same level of skills.
This most often applies to computer systems analysts, computer programmers, software engineers or other similarly skilled workers in the computer field.
 
The Outside Sales Exemption involves making sales or obtaining orders or contracts for services or for the use of facilities for which consideration will be paid by the client or customer. This person will customarily engage in service away from the employer’s place of business.
 
As business owners it’s not only about our getting our ducks in a row; they’d best be in the right row!
 
 
 
 
 

 
Turnaround PDF Print E-mail

 

2010 - GROW AGAIN
 
It's the New Year and 52% of small business owners expect an economic turnaround this year, according to a Business Confidence Survey released by Administaff. 13% said they felt a rebound was already under way, while 21% didn’t think a recovery would come until 2011 or later. Hiring is expected to accelerate in the New Year.
With positive economic trends in sight, what is your company doing to prepare?
Some companies are focusing their hiring initiatives on sourcing qualified candidates from over-populated talent pools. 
Some companies are reviewing files of laid off employees to determine who to recall. 
Some companies are investigating the intriguing prospect of securing needed help and saving costs of a new hire by using 1099 independent contractors.
Some companies are increasing the hours of part-timers and making temporary workers permanent or leasing employees as permanent temps.  
Which method or perhaps combination of strategies could work for you?
Strategy #1   Tapping into the brimming talent pool seems fool-proof, but without a system in place, acquiring top talent can be a painstaking process. Companies may not be prepared to handle the tsunami of resumes their Career Builder or Craig’s List ad could cause. This pool of potential employees is populated by the very desirable and the flotsam and jetsam. Issues surrounding classic discrimination in the screening and interviewing process will surface exponentially to the number of job seekers crossing your threshold. At this critical juncture between moving quickly to catch market share and moving slowly to insure the right hire, missed deadlines or a wrong hire could create the perfect storm.
Strategy #2   Many employers who continue to operate conservatively are rethinking recall decisions. Employers want their most productive and efficient employees back as the company’s sustainable growth depends on its continued excellent service to customers. According to labor law attorneys, Peters & Lyons, Ltd., in the absence of a collective bargaining agreement or a written policy mandating terms and conditions of a recall, displaced employees generally have no right to be recalled in any particular order. Like any employment-related decision, employers’ decisions concerning recall are subject to legal scrutiny. When laid off employees are passed over for recall in favor of similarly situated laid-off co-workers and the passed over employees belong to different protected classes, classic discrimination issues can arise. It is recommended that recall decisions can be justified with legitimate, good-faith business reasons, and supported by a written policy, objective evidence or both.
Strategy # 3   The classification of whether a worker can legitimately be considered an independent contractor has been problematic for employers for years. The opportunity for an employer to stretch their dollars by classifying their employees as independent contractors must be weighed carefully. There has been a rise in misclassification of employees. The IRS, whose own coffers have been affected by these economic times, announced that it will conduct random audits of 6,000 employers as a benchmark. Unlike employees, independent contractors are not subject to payroll taxes, overtime, anti-discrimination and workers compensation. Misclassifying a worker can be disastrous. Federal and state agencies have their own criteria to determine the question. Employers should know the specific ‘tests’ in their state and if their process is in one of the ‘gray’ areas of the law.
 Strategy #4   In the case of companies who had reduced hours, designated furlough time and implemented job sharing as a means of cutting costs, reversing the pattern is easy enough. Adding back hours and expanding components of jobs that had been shaved heighten morale and keeps trained staff on the job. Letting jobs return to their full scope gives companies opportunities to expand product and services quickly and efficiently. Converting temporary staff to permanent hires can allow the companies tax credits in some circumstances.
According to the Administaff survey, 28% of the respondees said they would be adding new positions, up from 21% three months ago and 18% six months ago.
The trend is to return staff to full time and hire new people to be prepared to build on the projected increased sales and industry growth. Emerging strategies noted by Administaff, Career Builder, Challenger, Gray and Christmas, Inc. have merit and risk. 
What can your company tolerate?
 
 
READY, SET, REBOUND! PDF Print E-mail

Economists are convinced that the U.S. has been in a recession since December 2007. Most businesses felt the crash last fall. Those same economists say that the average length of a recession is 10 months.

Basic math would indicate that we are overdue for a change and that a rebound is imminent.
No one will argue the need to anticipate better days ahead but are businesses ready?
 
If the rebound came half as slowly as the recession began for most, would your supply chain be prepared to meet demands?
 
Now is the time to evaluate your supply chain to ensure that it won’t snap apart when the long awaited, desperately needed rush of orders piles on your company. There is nothing more upsetting than a company which has weathered the storm only to find itself too far from shore to be an effective supplier. Companies that can ramp up to meet those demands quickly and accurately will experience the stronger and steadier growth for 2010. Not only will sales be stronger but credibility will increase which translates to a larger market share.
 
According to the Chicago Fed National Activity Index, inventories will be rebounding. Companies are regrouping to determine inventory forecasting. You can’t sell your customer what you don’t have; what’s worse is that your competitor will. Once that customer is forced to go elsewhere the next order from that customer may never come.
 
Companies that have put technology on the back burner will want to analyze and automate how they link departments and processes into the best solution for their customers. If your competitor can deliver the goods more effectively and at a lower cost because of technology, you run the risk of losing business and goodwill.
 
Flush inventories and hi-tech solutions will be meaningless without the personnel to support the growth models. Do you have a weak link?
 
If you find you are wanting on the last point of personnel, there are people available with better skills and experience than during any other recession in recent memory. These people are available for less money than used to be the case. When recessions last as long as this one has, excellent staff has hit the chopping block. 
 
In shorter recessions lasting only 8-10 months and when unemployment doesn’t hit double digits, many of the released personnel were let go for reasons other than an economic downturn. Employers use a recessionary economy as a catch all reason to “clean house” of less than stellar workers, or to offer buyouts to aging employees to make room for the next generation (which is waiting its turn but ready to bolt) or to cut the excess from over staffed department payrolls. 
As the economy moves forward, companies will more than likely restore hours first then begin to offer overtime to their employees and finally contract temp employees before hiring a full time person. This is a great time for employers to snap up the talent on the market.
 
“Take away my oil wells and factories. Simply leave me my 50 best people and I’ll have it all back double in 5 years. It’s not the business. It’s not the marketplace. It’s the people.”     Paul Getty
 
Do you have those people?
 
THE THAW--Flood or Trickle? PDF Print E-mail
JULY 2009
 
 
 
 
     The economy is moving in tiny steps toward recovery.  Businesses are experiencing small increases in orders of goods and services.  The employment freeze is beginning to thaw, not the massive break through-the-ice kind of thaw but rather a shimmering layer of water on the ice.
 
     If hiring at your company has been frozen, how should you begin the thaw?  First and foremost be absolutely positive that the increase you are experiencing is long term and can sustain a new hire.  You don't want a freeze-thaw-freeze situation.  If you think that's hard on pavement and gardens you can't believe how that hope/false hope scenario will decimate your work force. If you are not sure that the increase is sustainable, bring in temps to help with the process until you know that your business is able to support new people. 
 
     When you've determined that the new business is here to stay, being aware of how you approach hiring will determine your success in achieving your ultimate goal of a perfect hire. Unemployment is at an all time 26 year high of 9.50%.  In the best economy there is usually about a 3% unemployment rate that accounts for individuals collecting unemployment, individuals choosing not to work and people unable to work.
 
     We're looking realistically at an increase of 6.50% of unemployed candidates.  A small percentage, about 1%, has taken a package and voluntarily left the work place as a full time employee. Another 2% are seasonal employees who never got called back for whichever particular industry, (retail, building maintenance, hospitality, amusement parks, food, etc.) froze hiring and made do with existing staff.
 
     Who is in the 3.50% that makes up the balance of our current unemployment figure?   Before you look to them, look to the people you may have let go before the hiring freeze and look to the people you were thinking of hiring before the freeze.
 
     In the first scenario don't respond to the knee-jerk reaction of bringing back the person you laid off unless three statements are true:
          1.  Circumstances beyond your control made that layoff necessary.
          2.  The department/company has suffered without that person in the mix.
          3.  If you could have you would have let someone else go.
 
     If those statements are true, rush to bring that person back into the fold.  I'd even suggest a welcome back banner and treats in the break room.
 
     However, if in your heart of hearts (the thoughts you don't always share with HR) you know that you let the person go because everyone else was a better performer, had a brighter demeanor, and projected a nicer personality, DO NOT bring back that person.
     You may argue that they already know the job, the routine, and the customers.  It may take you more time to train a new hire but you won't know how much time you may lose with a person who you let go without a backward glance.  Convenience or expediency are never good reasons to rehire an under performer.
 
     If you had interviewed a stellar possibility but had to put hiring on hold, seek out that candidate, determine their status and bring them in for another interview.  Make sure to ask what they had been doing to find employment.  Beyond sending resumes and making interviews have they joined a networking group or job club?  Have they followed up with transition services if provided by a previous employer?  You are looking for the person who took charge and worked their plan to find a new job.  That's the personality you want-the one that doesn't fold, look for pity or develop an unpleasant attitude.  No victims or bullies need apply!
 
     If neither scenario fits your situation then you have hundreds of candidates from which to choose, or do you?  What about the under performer you released that you don't want back?  Do you think a few companies may have used the same criteria for making the choice of who would go and who would stay?  You bet they did!
What about the candidates you talked to with attitudes that made you steer clear.  Do you think you saw the only few who hadn't been able to weather the storm with grace and tact?  Hardly!
 
     Beware the plethora of unemployed people.  Be slow to hire and if you do feel you've hired the wrong person be quick to fire. Have more than one interview and search beneath the surface of the "lost my job due to the recession" explanation.  Consider using a basic personality/potential assessment tool or consider hiring a project recruiter to facilitate that hire.
 
     A slow thaw, as the economy and markets heat up, is coming.  When it comes to hiring be sure you don't end up in hot water.
 
     Take the employment quiz below to find out what you know, what you don't know and what you don't know you don't know.
 
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